Maintenance & Care Plan Services
Your website and application need regular maintenance — not just when issues arise. The FSL team ensures your performance, security, and digital availability every day.
Website that is not maintained is vulnerable to various risks that can directly harm your business.
Security Vulnerabilities
Plugin/CMS that is not updated is a gateway for hackers. Website can be hacked, client data can be leaked, or used for spam.
Website Down
Full server, expired domain, or plugin conflicts can make the website inaccessible for hours or even days.
Loading Slow
Without routine optimization, website loading speeds deteriorate over time. Visitors leave, and Google降级 your SEO ranking.
No Backup
One technical error without a backup = loss of all data, content, and products. Rebuilding takes time and significant cost.
Unresolved Bugs
Small bugs that are left unaddressed can escalate into major issues. Forms may fail to submit, checkout processes may malfunction, and clients may abandon the site.
SEO Decline
Google detects slow, insecure (no SSL), or down websites — search rankings decline and organic traffic is lost.
💡 Monthly maintenance costs are significantly lower than emergency repair costs when major issues occur — which typically cost 3–10× more than the monthly care plan.
Not just a "standby" — we actively maintain your website with a structured checklist every month.
Backup Rutin
Automatic backup of files and databases to cloud storage — weekly or daily depending on the package.
Update Keamanan
Regular updates of CMS, plugins, and dependencies to close the latest security vulnerabilities.
Monitoring Uptime
24/7 monitoring system — immediate notifications to the FSL team if the website goes down within minutes.
Performance Optimization
Check and optimize loading speed, cache, and Core Web Vitals to keep the website fast.
Bug Fixes
Minor bugs found during monitoring are fixed immediately without the need for reporting or additional charges.
SSL & Domain Monitoring
Monitor the expiration dates of SSL certificates and domains to prevent unexpected outages.
Monthly Reports
Brief monthly reports: uptime, speed, backup status, and completed work.
Technical Support
Technical questions are answered via WhatsApp with SLA response time according to the selected package.
Choose a package that fits your website needs. All plans can be canceled at any time — no long-term contracts.
Basic Care
Simple landing pages & basic profile websites
- Daily backup (4× per month)
- Update security CMS & plugin
- Basic uptime monitoring
- SSL & domain check
- Brief monthly reports
- WhatsApp support (response ≤24 hours)
- 1 minor content request per month
Standard Care
Company profiles, online stores, news portals
- Daily backup (4× per month)
- Update security CMS & plugin
- Basic uptime monitoring
- SSL & domain check
- Brief monthly reports
- WhatsApp support (response ≤8 hours)
- 3 minor content requests per month
- Support WhatsApp (response ≤8 hours)
Pro Care
Active online stores, custom systems, web applications
- Daily backups + real-time snapshots
- Security updates + active security scans
- uptime monitoring + fast response
- Performance optimization & Core Web Vitals
- Bug & error fixes (high priority)
- Content updates (10×/month)
- Feature additions (2 hours development/month)
- Analytics reports + monthly recommendations
- WhatsApp support (response ≤4 hours)
- Quarterly security reviews
Enterprise Care
Large platforms, marketplaces, mobile applications
- Real-time backups + multi-cloud storage
- Active security monitoring + penetration testing
- Dedicated monitoring dashboard
- 99.9% uptime SLA (in writing)
- Critical bug & error fixes
- Update content unlimited
- Feature development (8 hours dev/month)
- Executive reports + quarterly review
- Dedicated PIC from FSL
- WhatsApp & phone support (response ≤2 hours)
- 24-hour emergency response
| Fitur |
Basic IDR 300.000/month |
Standard IDR 700.000/month |
Pro IDR 1.500.000/month |
Enterprise IDR 2.500.000/month |
|---|---|---|---|---|
| Backup | Weekly (4×) | Daily automatic | Daily + snapshot | Realtime multi-cloud |
| Security updates | ✓ | ✓ | ✓ + active scanning | ✓ + pentest |
| Monitoring uptime 24/7 | Basic | ✓ + alert | ✓ + fast response | ✓ + dashboard |
| Check SSL & Domain | ✓ | ✓ + reminder | ✓ + reminder | ✓ + automatic |
| Minor bug fixes | — | ✓ unlimited | ✓ high priority | ✓ critical priority |
| Performance optimization | — | ✓ monthly | ✓ + Core Web Vitals | ✓ + quarterly audit |
| Update content | 1×/month | 3×/month | 10×/month | Unlimited |
| Additional development hours | — | — | 2 hours/month | 8 hours/month |
| Monthly report | Summary (chat) | Detail (PDF) | Analytics + recommendations | Executive + review |
| Response time support | ≤24 hours | ≤8 hours | ≤4 hours | ≤2 hours + phone |
| Emergency 24 hours | — | — | — | ✓ |
| Dedicated PIC FSL | — | — | — | ✓ |
| Minimum contract | ✓ No contract — cancel anytime | |||
Need services outside the care plan? Available as add-ons with transparent pricing.
Update Konten Ekstra
Outside the monthly quota. IDR 25.000–50.000 per content item (images, text, products) depending on complexity.
Additional Development
Adding new features outside the maintenance scope. IDR 150.000–250.000/hour depending on job complexity.
Deep Security Audit
Comprehensive security vulnerability assessment + report + recommendations. IDR 750.000 per audit.
Technical SEO Optimization
Audit + optimization of SEO structure, schema, sitemap, and speed. IDR 500.000–1.500.000 per session.
Server Migration
Migrate hosting or server without downtime. IDR 500,000–1,500,000 depending on size and complexity.
Emergency Recovery
Emergency recovery of a website that is down or has been compromised outside of maintenance hours. IDR 300.000–1.000.000.
Your Website Deserves Care
Let the FSL team handle all technical matters — you focus on running your business, and we’ll keep your website healthy, secure, and fast.
✓ Starting from IDR 300,000/month · ✓ No contract · ✓ Cancel anytime